There are many interesting things on Facebook, and the Facebook comment section is one among them. The comment section is so flexible and functional. It is often utilized in boosting your brand, helping you to connect with your viewers to create good customer relations.
It is a no-brainer that folks check the comment sections of a post all the time. The more comments you have, the stronger your bond is with your viewers. With better engagement, the more likely they’ll help your brand flourish.
Now that you recognize the importance of the comment section, it is time to find out the ways to utilize it when boosting your brand and connecting with those that you would like to cater to.
P.S. Looking for a shortcut to increase your engagements on Facebook? You can now purchase Facebook comments packages from real users to get more engagement in this social media platform.
Best Commenting Facebook Tricks and Tips You Should Know
After working with different Facebook marketers from all over the world, here are the best Facebook commenting tricks that you can apply.
Facebook Comment Ranking
If you’re getting comments that are not relevant, turning on comment ranking is the solution for you. Enabling comment ranking will take the foremost appropriate comments consistent with your post and boost it to the highest spot. Users’ comments with the most interactions will convince the viewers of your post to read more about your brand.
It is often an eyesore for viewers to see rows of comments that are irrelevant to your post.
These days, people often spam comment sections, sometimes there are even trolls. Boosting the most relevant comments will attract more viewers and encourage more interactions.
To turn on comment ranking;
- Click the Settings and Privacy icon at the top of your page.
- Select settings and click on public posts.
- Head to Comment Ranking and click on edit.
- Toggle on or off.
Do Not Ignore Negative Comments on FB
Being responsive doesn’t simply mean responding to the positive feedback you receive, but also assisting those who are not satisfied with your product or service. In every business, there’ll always be someone who is less than satisfied, but clearing out things and assessing their complaints in a diplomatic fashion can help both parties.
Leaving negative comments and not responding to them can create tension and can get out of hand, so it’s important to mitigate and address the issue before things escalate.
It’s unavoidable that there’ll be people who will test your patience. But always remember to keep your emotions in check. Thank them for their feedback and apologize for the inconvenience.
Address their concerns and help them through the situation. If you are feeling that the matter is getting out of control, suggest the conversation be continued in a private message. However, if you decide to stop users from commenting on your post, you can check out this article on how to turn off Facebook comments.
Mention Who You’re Replying in the Comments
Once your post gains attention, it is often quite confusing trying to spot who is talking to who. Tagging the user you’re replying to will send them a notification that you’ve replied to them, which may urge them to reply in return.
You can mention an individual in your reply by simply clicking the reply button under their comment or by using @nameofuser.
Make Use of Text Effects
If you would like to encourage livelier conversations and engagement in your comment section, then using text effects can assist you. This feature can add more color and joy. Text effects are words that trigger an effect when commented.
Some of the words that trigger these effects are:
- Thank you so much
- You’re the best
- Best wishes
Avoid using fonts
Using fonts may look nice, but only to those with devices that will support them. Fonts from online font generators should be avoided, because they aren’t viewable to everybody. Some android devices don’t support these sorts of fonts, which leads them to be seen as boxed question marks instead. As a result, a handful of your viewers won’t be ready to access the content you’ve posted or commented on.
Other than not being readable by devices, those with sight disabilities who use text-to-speech applications on their mobile devices also will not be able to access your content. It’s important to think about everyone when thinking of content to post or comment on.
React to each Facebook comment
In addition to replying to your viewers’ comments, reacting to them also can tell your viewers that you highly appreciate their feedback. By doing this, you may get more interactions on your profile, which may boost your brand, helping you reach more people.
This can even be helpful once you want to acknowledge a comment, yet don’t know how to reply. There are reactions fitted for every situation: the haha react, the heart react, the wow react, the sad react, and the classic like react.
Though reactions are very versatile, it’s important to take care when reacting to a comment to avoid any misunderstandings on the viewer’s side. If you react to the wrong or negative comments, the commenter may become angry and harm the reputation of your page.
Customize Public Comments
If turning on comment ranking still hasn’t helped you with spam comments or troll commenters, then you may want to use the customize public comments tool. With this tool, you’ll be able to choose who is allowed to comment under your post whether it’s your followers or random people that see you on their timelines.
To activate the customize public comments tool follow these steps:
- Click the Settings And Privacy icon at the top of your page.
- Click settings, then public posts.
- Scroll right down to get to comment ranking and switch on.
- Reply Fast
The faster you reply to a comment, the better it is. Replying immediately is vital if you want to leave a great impression on your viewers. Typically, you ought to reply within a 60-minute time mark, whether the comment is positive or negative.
Though fast replying is key to engagement and relationship building, if you see your commenters having a discussion that doesn’t require your attention, then it’s best to allow them to discuss among themselves. Try to not meddle unless they mention you or raise an issue that must be answered.
Related Post: How To Get More Facebook Comments
FAQS About Facebook Commenting Tricks
Here are some of the most frequently asked questions about Facebook commenting tricks
How am I able to increase my comment rank on Facebook?
You may try uploading a post that encourages engagement and post comments. With this, people will be urged to reply or react to your comment. The more replies and reactions, the higher your comment rank will be!
How do I handle negative comments?
The best thing to do is to deal with the comment. Ignoring it may leave a not-so-good impression on not only the customer but other readers/ viewers. Apologize sincerely and don’t make promises you cannot keep. Find common ground between you and the commenter, and do your best to make sure that their problem is addressed as best as you can and as soon as possible (if it’s valid).
What is a ghost comment?
A ghost comment may be a reply to a post that contains no text and is blank. Commenters use it as a symbol of acknowledgement that they have seen the post.