How to recover a hacked Facebook messenger account

Discovering your Facebook Messenger has been hacked can send you into a panic. But don’t worry, you’re not alone, and there’s a way out of this digital dilemma. With cyber threats on the rise, it’s crucial to act fast to secure your account and protect your personal information.

In this guide, you’ll find step-by-step instructions to swiftly recover your hacked Facebook Messenger account. Whether it’s through the official channels or by altering your security settings, you’ll learn how to regain control and prevent future breaches. Let’s immerse and get your account back under your command.

Recognizing the signs of a hacked account

Step 1: Recognizing the signs of a hacked account

Your first line of defense against a hacker is being able to recognize the signs that your Facebook Messenger account has been compromised. Recognizing these red flags as early as possible could mean the difference between a simple fix and a long, complex recovery process. Here’s what you’ll need to watch out for:

  • Unexpected messages sent from your account to friends or family that you did not write.
  • Friend requests sent to people you don’t know or to people you know but did not send requests to.
  • Password changes notifications that alert you to modifications you did not initiate.
  • Your account is logged in from unrecognized locations or devices, which you can check in the ‘Where You’re Logged In’ section of your account settings.
  • Settings or personal information have been altered without your knowledge.
  • Friends report receiving suspicious links from your account, which is a common phishing tactic employed by hackers.

If you notice any of these activities, it’s crucial you take immediate action. First, try to ascertain if you can still log into your account or if the password has been changed. If you’re locked out, that’s a sure sign that someone else has control of your account.

Next, check your email inbox for any security alerts from Facebook. They may inform you of unusual activity and are often the first indicator that something is amiss. Facebook has systems in place to detect unusual patterns, such as logging in from a new device or making bulk friend requests.

Be sure to keep a record of all suspicious activities, as this information will be useful when securing your account. If you’re able to log in, take screenshots of any questionable messages or changes and record any unfamiliar login locations.

In situations where you need to manage multiple online presences or for recovery purposes, the option to acquire additional Facebook accounts can be a practical solution. This can provide a backup option or an alternative means to maintain your online activities, especially in cases where your primary account faces security challenges.

Vigilance is your ally in the digital space. Keeping an eye out for the signs of a breached account helps you act swiftly and curtails the damage a hacker can inflict. Remember, the sooner you spot an intrusion, the sooner you can work on reclaiming your digital identity. Having multiple accounts can also serve as a contingency plan, ensuring that your online presence remains uninterrupted and secure.

Step 2: First response: Changing your password and securing your account

If you’ve noticed suspicious activity on your Facebook Messenger, the first line of defense is to change your password. This step is crucial as it can often stop hackers in their tracks. Head to the settings of your Facebook account, find ‘Security and Login’, and opt to change your password. Ensure that your new password is strong and unique; a mix of letters, numbers, and symbols makes it tougher for intruders to gain access again.

Next, initiate a security sweep of your account. Use the following checklist to guide your efforts:

  • Check for Unauthorized Access: Under ‘Security and Login’, review the section titled ‘Where You’re Logged In’. If you see devices or locations you don’t recognize, log out of them immediately.
  • Enable Two-Factor Authentication (2FA): This adds an extra layer of security to your account by requiring a verification code, typically sent to your mobile device, plus to your password.
  • Review Third-Party App Permissions: Hackers can also compromise your account through third-party apps. Scrutinize which apps have access to your Facebook information and remove those you no longer use or seem suspicious.

Act promptly to remove any unfamiliar or recently added email addresses or phone numbers linked to your account. In the ‘General Account Settings’, verify your primary contact details are accurate and substitute any information that does not belong to you.

Also, alert your contacts that your account may have been compromised. Hackers often impersonate your identity to send phishing messages or malicious links to your friends and family. By informing them, you can prevent the spread of the hack.

Remember, your account’s safety hinges on regular maintenance and updates to your security settings. It’s not just about reacting when things go wrong; it’s about establishing habits that keep your digital presence secure. Keep your software updated, use reputable antivirus solutions, and stay informed about the latest security practices to safeguard your online activity.

Step 3: Reporting the hack to Facebook

Once you’ve secured your account by changing your password and reviewing your security settings, it’s crucial to monitor your Facebook friend activity. Checking recent additions can alert you to any unfamiliar connections that may have been made without your knowledge. This step not only helps protect your friends and family from potential scams but also contributes to improving the platform’s security measures.

Here’s how to navigate through the report process:

  • Access the Facebook Help Center directly from your account. * Look for the ‘Security and Login’ section, which provides options to report various issues.
  • Select the option that corresponds with your situation, such as ‘I think my account was hacked or someone is using it without my permission.’

Facebook will guide you through a series of steps tailored to your specific issue. You’ll likely be required to provide additional information related to the hack. This could include:

  • Times and dates when you noticed suspicious activities.
  • Any particular messages or posts that were made without your consent.
  • Details about any access from unrecognized devices or locations.

After you’ve submitted the report, Facebook will investigate the issue. They may request further information if needed. It’s essential to keep an eye on the email address associated with your Facebook account, as this is how Facebook will communicate with you about the status of your report.

Do not forget to notify Facebook about any phishing messages or links you’ve received. These details assist Facebook in taking action to prevent further exploits. While waiting for a response from Facebook, stay vigilant and monitor your account for further suspicious activities.

Regularly checking the email account tied to your Facebook can give you a heads up on unauthorized access attempts. You’ll also want to keep an ongoing eye on the security notifications Facebook sends, which alert you to any login attempts from unknown devices or locations. This ongoing vigilance helps in maintaining the security of your digital presence.

Step 4: Recovering your account through Facebook’s official channels

If the previous steps haven’t resolved the issue, it’s vital to involve Facebook’s support team directly. Start by navigating to the Facebook Help Center, where you’ll find a specialized security page for compromised accounts. This resource offers step-by-step assistance tailored to your specific problem.

Click on the “I think my account was hacked or someone is using it without my permission” link to get started. Here, Facebook will guide you through a series of questions to verify your identity and the legitimacy of your claim. Be prepared to provide any necessary documentation that can prove your ownership of the account. This might include scanned copies of your ID or answers to security questions you set up previously.

Once you’ve submitted the recovery request, Facebook will work behind the scenes to investigate and address the issue. Patiently await their response, which will typically come via email. Keep a sharp eye on your inbox and any spam/junk folders in case the correspondence is misdirected.

Should Facebook require additional information, be prompt in your response to expedite the recovery process. They may ask you to confirm recent account activities or recognize friends from pictures to establish your identity. All these measures are put in place to ensure that only the rightful owner regains access to the compromised account.

Remember, Facebook’s recovery process might take some time depending on the complexity of the hack and the workload of the support team. It’s crucial to remain patient and continue to monitor the situation, keeping an eye out for any updates from Facebook about your account status. Do not attempt to create a new account during this period as it might complicate the matter.

Through each step and interaction with Facebook’s support team, make sure to keep detailed records of the conversations and actions taken. These might be necessary if further disputes or recovery steps are required in the future. Stay vigilant and proactive throughout this process to restore and secure your digital presence on Facebook Messenger.

Pro Tip: If you suspect your Facebook Messenger account has been hacked, immediately change your password and enable Two-Factor Authentication (2FA) for an added layer of security. This simple step can significantly enhance your account’s protection against unauthorized access.

Step 5: Additional security measures to prevent future hacks

Additional security measures to prevent future hacks

After diligently following the recovery steps, focus on bolstering your Messenger account against future intrusions. Regularly update your password, choosing one that’s complex and unique to your Facebook account. Make it a practice to change your password every few months or promptly after noticing any abnormal activity on your account.

Beyond the password, you should enable login alerts. These notifications warn you whenever there’s a login from a new device or browser. If you get an alert you don’t recognize, you’ll be able to react swiftly.

Consider setting up a Security Key as an extra layer of protection. This physical device is necessary for access to your account, making unauthorized access significantly more challenging for hackers.

  • Use a strong, random password that combines letters, numbers, and symbols.
  • Enable login alerts to monitor unauthorized access attempts.
  • Set up a Security Key for enhanced login security.

Also, be wary of phishing scams. Hackers might use emails or messages that appear to be from Facebook, luring you into providing your login details. Always verify the authenticity of such communications before responding.

Keeping your contact information up to date ensures you’re reachable by Facebook in case of unusual activity. Review your emails and phone numbers regularly, removing any that are outdated or unfamiliar.

Maintain vigilance with the apps you connect to your Facebook. Remove any that you no longer use or don’t recognize; these can be potential gateways for hackers. Routinely audit third-party app permissions, ensuring they only have access to the necessary information.

Protect your device as well. Install reputable anti-virus software and keep your operating system up to date to fend off malware and hacking attempts that can compromise your Messenger account through your personal device.

Finally, educate yourself and your contacts about good cybersecurity practices. Sharing knowledge about potential threats and ways to prevent them benefits everyone in your network, strengthening the community’s defenses against cyber-attacks.


Recovering your hacked Facebook Messenger account might seem daunting but you’ve got this. By following the steps outlined, you’ve taken control of your digital security and are on your way to safeguarding your personal information. Remember to change your password regularly and keep your security settings up to date. Stay vigilant for any suspicious activities and educate your contacts on cybersecurity. With these proactive measures, you’ll not only reclaim your account but also fortify it against future threats. Keep a keen eye on your account’s security and you’ll continue to enjoy connecting with friends and family on Facebook with peace of mind.

Frequently Asked Questions

What are the signs of a hacked Facebook Messenger account?

If you notice unusual messages sent from your account, unfamiliar friends added, or changes to your account settings, these could be signs that your Facebook Messenger account has been hacked.

What immediate actions should I take if my Facebook Messenger account has been compromised?

Immediately change your password, review your account’s security settings, check for unauthorized access, enable two-factor authentication, and remove any unfamiliar email addresses or phone numbers linked to your account.

How do I report a hacked Facebook Messenger account to Facebook?

Navigate to the Facebook Help Center and follow the instructions to submit a report about your hacked account. Provide all necessary details to help Facebook assist you effectively.

What is the next step after reporting my hacked Facebook Messenger account to Facebook?

After reporting the hack, monitor your email for correspondence from Facebook regarding the status of your account recovery request. Keep detailed records of all communications.

What additional security measures can I take to prevent future hacks on my Facebook Messenger account?

You can update your passwords regularly, enable login alerts, set up a Security Key, audit third-party app permissions, keep your personal devices protected, and educate yourself and your contacts on cybersecurity best practices.


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Rajat Garg
Rajat is a digital marketing specialist with more than 8 years of experience. Here at SocialAppsHQ, Rajat helps to manage social media campaigns for businesses all over the world and share valuable content through blogging.

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