Are you losing your sleep over declining customer foot falls?
“The more we know about who is coming into our restaurant, the better we’ll be able to fulfill our obligation to do what will make them feel happy” – Grant Achatz, Alinea Restaurant
Restaurant business is customer centric where loyalty and brand holds a lot of value. They have always flourished with repeat customers and word-of-mouth promotions. With restaurants mushrooming all around, a combination of delicious food and customer connect is indispensable to build customer loyalty.
From our analysis, of several successful marketing campaigns by restaurants, Facebook fan page emerged as the pivot to every campaign. Restaurants are using it to
Offer coupons to fans
Publish their menu
Catch eye-balls 24*7 through Newsfeed
Post pictures of dishes, events, famous visits
Get quick feedback
Collect most relevant contacts to power email marketing
Restaurant marketers have to remember that it’s not only about giving coupons and deals, but also about creating experiences. To provide that overall experience and connect, some of the restaurant owners have also started to reveal how dishes are being made and even generate familiarity with the chef by creating videos.
What are you waiting for? Try the most amazing My Restaurant app to engage with your customers and increase daily foot-falls.